We want you to be completely satisfied with your purchase. Please review our return and refund policy below:

1. Eligibility for Return:

   • Returns are accepted within 7 days of delivery.
   • The product must be unused, undamaged, and in its original packaging.

2. Non-Returnable Items:

   • Customized or personalized products.
   • Products damaged due to misuse.

3. Refund Process:

   • Refunds will be processed after the returned product is inspected. Approved refunds will be issued via Easypaisa or bank transfer within 5-7 business days.

4. How to Initiate a Return or Refund:

   • Email us at craftverse.pk@gmail.com with your order details and reason for return.
   • Alternatively, WhatsApp us at +92 3109501222  for assistance.